Contact Collection Representative Course-IRS
Employment Commitment Offered BEFORE Entering Training
Jobs currently available in
California, Colorado, Florida, Georgia, Michigan, Missouri, New York, Tennesse,Texas, Pennsylvania and Washington.
Employment opportunities are available now in Internal Revenue Service offices around the United States. IRS office locations seeking to hire clients include: Atlanta, GA; Austin, TX; Brookhaven, NY; Buffalo, NY; Denver, CO; Detroit, MI; Fresno, CA; Jacksonville, FL; Kansas City, MO; Nashville, TN; Oakland, CA; Philadelphia, PA; and Seattle, WA.
Our next class for the Contact Collection Representative vocational course starts on June 30, 2008. Evaluation may begin at any time, however, clients must report to us no later that June 2, 2008 for the required evaluation period. This is a great opportunity for steady pay and a rewarding job.
This four-month course trains persons who are blind and visually impaired to work for the Internal Revenue Service in tax collection. Each person selected for the course will be placed in employment with the IRS upon successful completion of the program. Entry level is GS 5 with promotion potential to GS 8. Once on the job, Contact Collection Representatives respond to incoming telephone and written inquiries regarding tax delinquent cases, adjustments to taxpayer accounts, and general service procedures. The individual will analyze and resolve tax processing problems, providing information and recommending enforcement action on all types of individual and/or business accounts. Extensive reading may be required on the job and while in training.
Training at LWSB involves learning the use of the personal computer with Zoom Text, JAWS for Windows NT and BRAILLESTAR. Students also learn technical information about tax law, regulations, and IRS procedures.
Course qualifications include good independent living and orientation and mobility skills and the ability to read print at 100 wpm with 75 percent comprehension or Braille at 60 wpm with 75 percent comprehension. Written communication including keyboarding for business correspondence and filling out forms with a keyboarding speed of 30 wpm is required. A 12th grade spelling level is required, as is the ability to pass a math test using a calculator with 90 percent accuracy. Clients must have the ability to work well with people under pressure. A high school diploma or GED with four years of college or equivalent work experience is required.
Applicants must be U.S. citizens and are subject to FBI name and fingerprint check, employment checks, income tax verification for the past three years, and any other information relevant to selection for employment. Males born after December 31, 1959, must be registered with the Selective Services.
For referrals or more information contact:
- LIONS WORLD SERVICES FOR THE BLIND
- Attention: Kristin Dow, Vice President for Recruitment and Admissions
- 2811 Fair Park Blvd.
- Little Rock, AR 72204
- (501) 664-7100 (800) 248-0734
- E-Mail: training@lwsb.org
- IRS Jobs Site
